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Custom Building Support Email Configuration

Administrators can now configure a dedicated support email for each building. The configured email is displayed mobile apps and in kiosk mode of the maps, replacing the default support@spaceti.com.

Release date : May 2026

Building setting on the web dashboard

If no custom email is configured or the email is invalid, the system automatically falls back to the default support address.

Kiosk mode of the map including the new Contact support email button

Contact support on mobiles is opening the new email and using the configure target email address.

This update improves support routing, response efficiency, and user experience for enterprise deployments.

Supported Platforms

Available on:

  • Web Portal

  • AN: 5.5.0

  • iOS: 4.2.0

  • Kiosk

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