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Scheduling a Meeting & Managing Visitors

Updated today

Overview

The Schedule a meeting feature allows you to create a booking, invite attendees, and manage visitors in one place. The system supports both internal users and external visitors, including handling duplicate emails intelligently.


Adding Attendees

When scheduling a meeting, you can add attendees in the Attendees section:

  • Start typing a name or email

  • Select from the suggested list

Attendees can be:

  • Internal users (employees)

  • Visitors (external guests)

Visitor Identification

Visitors are clearly marked in the list with a “Visitor” label and their email address.

You can:

  • Add a new visitor by typing their email

  • Select an existing visitor from previous records


Managing Visitor Status

After adding a person, you can manage their status via the menu (three dots):

  • Unmark as visitor → converts them into a regular attendee and they won’t receive QR in invitation

  • Remove → removes them from the meeting


Handling Existing Visitors (Same Email)

If a visitor with the same email already exists:

  • The system allows you to select the existing visitor, OR

  • You can add them again with updated details without selecting him first, pressing the + icon only and marking him as a visitor.

Important:

  • If you just add him again, the system will allow you to save it without user detials, but the system won’t duplicate visitor records.

  • Instead, it updates the existing visitor’s information


Date & Time Selection

  • Select the meeting date and time in the Date / Time section

  • The system defaults to the next available day, but this can be adjusted manually


Submitting the Meeting

Once all details are filled:

  • Click Submit to create the meeting

  • Invitations and visitor handling will be processed automatically


Limitations

  • Visitor records cannot be edited directly outside of this flow

  • Visitor data updates only occur during re-registration

  • Visitor records cannot currently be deleted

  • Visitor not marked as visitor won’t be stored in database of attendees

  • Visitor search - there is a known issue with spaces and other characters


Best Practices

  • Select existing visitors when details are correct

  • Re-add visitors with the same email to update incorrect details

  • Double-check visitor information before submitting

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