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Email Check-In Notifications

Release March 2026

Updated today

Overview

Stay on top of your reservations with email check-in reminders. This feature sends notifications ahead of your check-in and keeps you informed throughout the process. Email notifications are delivered alongside push notifications for a seamless experience.

Availability

Email check-in notifications are disabled by default.

How to Enable

You can enable email reminders in your personal settings:

Web Portal:
Profile → Profile Settings → Features → Email check-in reminder

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  • Mobile (iOS & Android):
    Settings → Features → Email check-in reminder

    Screenshot 2026-03-23 at 11.56.18-20260323-105624.png

Types of Notifications

1. Check-in Started
Sent when your check-in window begins, letting you know you can check in.

Screenshot 2026-03-23 at 11.56.18-20260323-105624.png

2. Check-in Reminder
Sent 5 minutes before the check-in window ends.
Not sent if you have already checked in.

Screenshot 2026-03-23 at 11.58.54-20260323-105900.png

3. Check-in Expired
Sent after the check-in window closes, informing you that check-in was not completed.

Quick Check-In via Email

  • Available in Check-in Started and Check-in Reminder emails

  • No login required

  • Instantly completes check-in (if the window is still open)


QR Code Check-In

If QR code check-in is required:

  • Emails are still sent

  • Quick check-in button is not available

  • Check-in must be completed via the Spaceti app or white-label app

    Screenshot 2026-03-23 at 12.00.04-20260323-110009.png

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