Kiosk Mode turns the Spaceti workplace map into a dedicated experience for shared workplace devices, such as tablets, touchscreens, reception displays, or permanently installed workplace screens.

Spaceti provides two Kiosk Mode options:

This guide explains how to choose the appropriate Kiosk Mode, configure it, manage building and floor selection, use bookings on shared kiosk devices, and troubleshoot common issues.

Use Closed Kiosk when the kiosk should remain focused on a specific location.

The device displays the configured building and floor without providing users with building or floor navigation.

Closed Kiosk is suitable for:

Search in Closed Kiosk is limited to the current floor.

Use Opened Kiosk when employees should be able to select and browse different buildings and floors.

Opened Kiosk is suitable for:

Spaceti provides separate Opened and Closed versions of the frontend kiosk map.

Note: "Closed" and "Opened" describe how users can navigate locations on the kiosk. They do not refer to whether the device is intended for one person or multiple employees.

Before configuring Kiosk Mode:

Administrators can control which map types are available for each building.

Go to:

Administration → Building Management → Settings

Under Map settings, configure the following options.

Select which maps should be available:

At least one map type must remain enabled.

Select which enabled map should appear first when users open the map.

These map settings apply to the web portal and Kiosk Modes.

Use Closed Kiosk when the device should remain on a fixed location without allowing users to navigate between buildings and floors.

Use:

https://<your-space-id>.spaceti.com/realtime-view/kiosk

Replace <your-space-id> with your organization's Spaceti Space ID.

For example:

https://example.spaceti.com/realtime-view/kiosk

Sign in using the Spaceti account that will be used on the kiosk device.

Remember that the kiosk operates under this authenticated account. This is particularly important if employees will also create bookings from the shared kiosk.

Configure the building and floor that should be displayed on the device.

Once configured, Closed Kiosk provides a fixed-location experience without building/floor navigation for kiosk users.

Before making the device available to employees:

Use Opened Kiosk when employees should be able to browse buildings and floors from the shared device.

Use:

https://<your-space-id>.spaceti.com/realtime-view/kiosk-open

Replace <your-space-id> with your organization's Spaceti Space ID.

The Opened Kiosk uses a separate URL from Closed Kiosk.

Sign in using the Spaceti account that will remain authenticated on the kiosk.

Make sure this account has access to all locations that users should be able to browse.

When Opened Kiosk launches, select the required:

Then apply the selection to open the map.

The building and floor selection is shown when Kiosk Mode is launched and when a browser already running Kiosk Mode is refreshed.

Opened Kiosk remembers the last building and floor selected on the same browser and device.

This means that the kiosk can return to its previously configured location without requiring the administrator to configure it again each time.

Important: The selection is stored locally in the browser. A selection made on one kiosk is not automatically shared with other kiosk devices.

If no interaction occurs on the selection screen for 30 seconds, the selection screen closes automatically.

Inactivity means no:

If no previous building or floor selection is stored and the selection screen times out, Kiosk Mode opens the first available building and first available floor.

If the browser already has a previously stored selection, Kiosk Mode returns to the last configured building and floor after the timeout.

Administrators can preselect a building and floor using URL parameters.

The supported parameters are:

building_id

floor_id

For example:

https://<your-space-id>.spaceti.com/realtime-view/kiosk-open?building_id=<building-id>&floor_id=<floor-id>

When using URL preselection, make sure:

The Kiosk configuration supports building_id and floor_id for location selection.

A building or floor selected directly by the user takes precedence over the location preselected in the URL.

The new selection is then remembered on that browser/device.

Both Closed and Opened Kiosk can be used on a device shared by multiple employees.

The kiosk itself remains authenticated using the Spaceti account signed in on the device.

This is important when using Kiosk Mode not only for navigation, but also for creating workplace bookings.

Employees can use the kiosk map to interact with bookable workplace resources available to the kiosk account.

However, there is an important difference between:

A booking created from Kiosk Mode is associated with the Spaceti account currently signed in on the kiosk.

The kiosk does not currently identify the person physically using the shared device as a separate booking owner.

A shared workplace kiosk is signed in as User A.

User B walks up to the kiosk and books Desk 10.

The reservation is created under User A's Spaceti account, because User A is the account authenticated on the kiosk.

This is the current expected behaviour. Kiosk Mode currently authenticates as an ordinary user account rather than assigning a separate identity to each person using the shared kiosk.

Important: If a reservation needs to belong to a specific employee's Spaceti account, the employee should create the booking while authenticated with their own account, for example through the Spaceti mobile or web application.

Bookings created from a shared kiosk remain associated with the account signed in on the kiosk.

They can therefore be edited or cancelled from the kiosk using that logged-in account.

For example, if User B creates a reservation while the kiosk is signed in as User A:

This behaviour is particularly important when deciding whether a shared kiosk or an employee's personal Spaceti session is more appropriate for workplace booking.

Bookings displayed on the Live Map and Kiosk refresh automatically, helping long-running kiosk sessions stay up to date.

The kiosk also returns to the full map view after an idle timeout.

The browser may have a previously stored building/floor selection.

Select the correct building and floor again.

If the issue continues, clear the site's stored browser data and reopen Kiosk Mode.

Clearing the browser's stored site data also removes the remembered kiosk location.

Check the following:

Incorrect IDs or insufficient access can prevent the configured location from being applied.

Building and floor selection is stored locally in the browser.

Make sure browser/site data has not been cleared.

Selections are also device-specific. Configuring one kiosk does not automatically configure another device.

This is currently expected behaviour.

Bookings created from Kiosk Mode are associated with the Spaceti account signed in on the kiosk, rather than automatically with the employee physically using the device.

If the reservation needs to belong to the employee personally, they should create it while authenticated with their own Spaceti account.

Check which account was signed in on the kiosk when the reservation was created.

Creating a reservation physically from a shared kiosk does not make the person using the screen the booking owner. The reservation belongs to the account authenticated on the kiosk.

Search in Closed Kiosk is limited to the current floor.

If employees need to browse other floors or buildings, consider using Opened Kiosk.

Closed Kiosk provides a fixed-location experience without building and floor navigation.

Opened Kiosk allows users to select and browse buildings and floors.

Yes.

"Closed" refers to the kiosk's location/navigation behaviour. It does not mean that the kiosk can only be used by one employee.

Yes. Both Opened and Closed Kiosk can be used on shared workplace devices.

Remember that the device remains authenticated using the Spaceti account signed in on the kiosk.

Yes, where booking functionality is available and the signed-in kiosk account has the required access.

However, the booking is associated with the account signed in on the kiosk, not automatically with the employee physically making the reservation.

Yes.

A booking created from the kiosk can be managed and cancelled from the kiosk using the account signed in on the device.

Only if the booking belongs to that employee's authenticated Spaceti account.

If an employee creates a booking from a shared kiosk that is signed in under another account, the employee does not automatically become the booking owner.

Yes. You can launch Opened Kiosk with building_id and floor_id URL parameters to preselect a location.

Users can still select another available location if required.

After 30 seconds of inactivity:

The last building/floor selection is stored locally on each browser/device.

Each kiosk therefore maintains its own selection.

If Kiosk Mode does not behave as expected, contact your Spaceti administrator or Spaceti Support and provide:

This information will help us investigate the issue more quickly.