Overview
The Digital Reception feature now supports visitor badge printing directly from Android tablets.
After check-in, visitors can instantly print a badge label with their name, purpose, and host information.
How It Works
When activating badge printing, you can choose one of three modes:
Mandatory visitor badge – A badge is printed automatically for every check‑in.
Optional visitor badge – Each visitor is asked whether they want a badge printed.
No visitor badge – Badge printing is disabled.
If you select Mandatory or Optional, you’ll need to:
Discover/Select a printer on the next screen.
Select the paper roll type used in the printer.
These settings can be changed later from the Kiosk screen (open Kiosk by tapping 7 times quickly on the home screen).
Printing a Visitor Badge
Complete the visitor check‑in on the tablet.
If prompted, select “Print Badge” (in Optional mode) or wait for automatic printing (Mandatory mode).
The app connects to the Brother QL‑820NWBc printer via Wi‑Fi on the same network.
Choose the correct label roll type.
⚠️ The app does not support Bluetooth connections. The printer and tablet must be on the same Wi‑Fi network.
Supported Printers and Label Rolls
Printer model: - Brother QL‑820NWBc (only supported model)
Supported roll types:
DK‑22205 – continuous, black & white
DK‑44205 – continuous, black & white
DK‑44605 – continuous, black & white
DK‑11202 – pre‑cut, black & white
DK‑22251 – continuous, black & red on white (supported; prints in black & white only)
⚠️ If the selected roll type in the app does not match the roll loaded in the printer, printing will fail and an error will appear.
Network Requirements
The printer and tablet must be connected to the same Wi‑Fi network.
Ensure the network allows local device discovery (no client isolation).
Setting Up Badge Printing (During Activation)
Choose printing mode: Mandatory, Optional, or None.
Discover printer: Tap Discover to scan for available printers. Select the Brother QL‑820NWBc (use IP address to confirm if multiple devices appear).
Select roll type: Choose the roll that matches what is loaded in the printer.
Finish activation: Save and continue.
Adjusting Settings Later (Kiosk Mode)
You can reopen the setup anytime:
On the tablet’s home screen, tap 7 times quickly to open Kiosk.
Under Badge Printing, you can:
Switch between Mandatory / Optional / None
Change or re‑discover the printer
Change the roll type
Visitor Experience by Mode
Mandatory: A badge prints automatically after successful check‑in.
Optional: Visitor is prompted “Do you want a printed badge?” and can choose Yes or No.
None: No printing or prompt.
Connecting the Brother QL‑820NWBc to Wi‑Fi
Turn on the printer and complete language/date setup.
Press Menu → WLAN → WLAN (On/Off) → On.
Navigate to Menu → WLAN → Infra Manual Setting.
Select your Wi‑Fi network (SSID) and enter the password using ▲/▼ and OK.
When connected, the Wi‑Fi icon will appear on the display.
Troubleshooting
Printer not discovered:
Confirm both printer and tablet are on the same Wi‑Fi. - Check printer display for the Wi‑Fi icon. - Restart both devices and try discovery again.
Wrong roll type or no print:
Ensure the loaded roll matches the app’s selected roll. - Update roll type in Kiosk if changed.
Jobs not printing:
Confirm the printer is online and error‑free. - Make sure local discovery is allowed in network settings. - Re‑discover the printer in Kiosk.
FAQ
Can I use another Brother printer model?
No — only Brother QL‑820NWBc is supported.
Can the app detect the roll type automatically?
No — you must select the correct roll type manually.
Can I change badge printing settings later?
Yes — open Kiosk and adjust Badge Printing settings.
Platform Availability
Tablet (Android): ✅ Supported (Spaceti Digital reception app)
Web: ❌ Not applicable
Mobile: ❌ Not applicable
Notes
Company logo printing will be added in a future update.
Supports multiple printers and label sizes.
Screenshots