Establishing a new client through the partner program takes place in the same way as if it were a client directly under Spaceti under this recommended schedule and sequence of actions.
Each partner and Reseller is trained to be able to create a Spaceti environment for the client completely by himself, with the necessary technical requirements being passed on to the Spaceti technical team where they are made. In most cases, it is only about establishing a subdomain or setting up integrations.
The first thing we do is try to understand the client's workplace as much as possible. How do they use offices, what is their daily routine, what are their troubles and experiences, for example.
It is important to understand their workload and established system. It is also necessary to think that every office and its users are different with different needs and habits.
1. How to create client's dashboard
No matter what kind of Spaceti Solutions service the client decides to use, the first step is always to set up its subdomain. This means his dashboard under which we will have access to Spaceti.
Required informations:
We need the following mandatory information from the client:
1.) Subdomain
The client should choose a subdomain name that is as short and simple as possible for your company.
Since Spaceti works on a multi-tenant basis, where you can have multiple buildings in one Spaceti environment, it's best to use your company name. If you use Spaceti for different branches in different countries or entities, you can also add the country or state name after a hyphen.
The name is not limited by the number of characters but should ideally be just one word. The subdomain will appear in the URL for web access and will also be your SpaceID for logging in to the mobile app or web browser for the first time.
For example, for Spaceti, we can use the SpaceID "spaceti" as our company name. You can also use "spacetihq" or "spaceti-tx," where "TX" after the hyphen shows it’s for buildings in Texas. Only lowercase letters, numbers, and hyphens are allowed.
If you company name is longer and made from more words, you can use the shorts made from first letters "abc"
If you have trouble choosing the right domain, feel free to contact Spaceti Support for help.
Good to know: The subdomain will appear in the URL and will also serve as your SpaceID. Only small letters, numbers and dashes are acceptable.
2.) Name of the building/s
Name of the space/building in which Spaceti Solutions we will use
For example: Spaceti HQ, Bishopgate, Milano Offices
3.) The exact address of the building/s
If it is not clear from the wording of the address. It is necessary to obtain information about the exact location of the object. For example, a picture from a map.
If the office is located only in a part of the building or object, it is also necessary to obtain information about the exact position.
4.) Floorplans
Within Spaceti, it is necessary to use floorpans of the offices. We use this map for the Realtime Map function for booking but also for the deployment of sensors for measuring analytics.
It is ideal to deliver a blueprint of the place in DWG format. Or PDF in high quality.
If you do not have the opportunity to obtain such a file, in some cases we can also work with low-resolution floorplans or photographs.
5.) Additional information
Opening hours
Building contact
Building description
Photos of the building
Floor Name System (-01, 01, 02 or Basement, 1st Floor, 2nd Floor)
Workdesks naming (01, 02, 03 or own system naming f.e. 1.204, 1.205..)