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Sensor Gateway- Installation Process
Sensor Gateway- Installation Process
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Written by Spaceti Support
Updated over a week ago

Summary

Spaceti Sensor Gateways are aggregation devices for other Spaceti sensors. They collect messages from various devices and resend them to the cloud. Usually, Gateways are connecting to the Internet with mobile connectivity 3G/LTE modem (Serial Number SHU0L…) but there is also just Ethernet connected version of Gateway (Serial Number SHE0L…)

List of steps:

  1. Gateway placement

  2. Mobile connectivity Sensor Gateway

  3. Ethernet Sensor Gateway

  4. Installation process

  5. Mobile connectivity Sensor Gateway

  6. Ethernet Sensor Gateway

  7. Ethernet Sensor Gateway PoE

  8. Functionality test

1. Gateway placement

Depending on the type of Gateway, the placement of the device during installation is different.

1.1. Mobile connectivity Sensor Gateway

During the installation of Mobile connectivity Sensor Gateways there are two main concerns - all the installed sensors should have good connectivity to the Gateways and Gateways themselves should have a good connection to the mobile network.

Gateways should be installed in the manner that they are not visible for the building tenants. At the same time, it is not suitable to hide them behind metal objects like printers, etc. The best way to hide gateways is to put them under the table or behind shelves. Gateways are sometimes installed inside the floor boxes or inside the false ceiling. However, this may decrease sensitivity.

Sensor signal quality

Gateway coverage for sensors to connect heavily depends on the number of factors, namely: wall thickness and material, blockers in space (metal lockers, signal blocking glass, etc.), mutual location and floor layout.

The typical maximum of connection between sensor and HUB is 40 - 60 m within the line of sight.

Note: The range for stable connection depends on the thickness of walls/blockers in space etc. It’s recommended to check HUB coverage directly on-site.

The standard number of sensors connected to one Sensor Gateway is 70-100, however, it is not limited to a specific number. Sensor Gateway can “overlay” each other, the messages from the sensors are delivered to the backend through several Gateways and filtered there. This increases the robustness of the solution.

Sometimes (depending on the building) messages from sensors can be received by the Sensor Gateways on another floor, so it can be a good idea to place Gateways in a zigzag between floors.

Picture: This picture shows the optimal placement of one Sensor Gateway, sensors in the blue area have good signal quality, in the yellow area - the moderate but still usable quality of the signal, and in the red area - poor quality. To cover the floor like this 4-5 Gateways are required.

Mobile signal quality

In order to check the quality of the mobile signal, it is enough to check your mobile phone. If the cellular icon shows more than half of the signal and your connection is either 3G or LTE, it is usually sufficient. The signal from the cellular base stations is typically much worse in the middle of the building, so it is better to place Sensor Gateways closer to the windows. Metal objects or printers are usually blocking the signal.

Warning: If the mobile signal inside the building is insufficient everywhere only Ethernet Sensor Gateways can be used.

Warning: It is very important to check beforehand the mobile signal inside garages where the connectivity may be very poor and also make sure there are power sockets placed at a discrete place.

1.2. Ethernet Sensor Gateway

In terms of the Ethernet Sensor Gateways, there are already predefined Ethernet sockets where Gateway can be plugged. If not, use the same rules as in the “Sensor signal quality” chapter above to cover the whole floor evenly and with good quality.

According to the Ethernet sockets, only two rules apply:

  • IT support of the building should allow all outgoing traffic and incoming TCP/UDP traffic on ports 443 and 1194 for these sockets in their firewall settings

  • In case PoE is used, IT support should be aware of this and prepare the whole infrastructure for the PoE to be enabled.

2. Installation process

The installation process is very simple regardless of the type of Sensor Gateway (MEC1). Here are the steps for each type. You can also check the video tutorial here.

2.1. Mobile connectivity Sensor Gateway

  1. Connect the power adapter to the power socket.

  2. Plug adapter to the Gateway MEC1.

  3. Place Gateway MEC1 to the map through Map Editor or Deploy App using Serial Number (WARNING: currently this step is not supported. Please, report Serial Number and position of the Gateway via email to support@spaceti.com )

  4. Put the Sensor Gateway MEC1 in the assigned place or use wall mounts MEC2 to attach it.

  5. Check if the Gateway MEC1 is working after several minutes in the Papertrail log system SW1 (you can find more information in Papertrail User manual).

2.2. Ethernet Sensor Gateway

  1. Connect the power adapter to the power socket.

  2. Connect Ethernet RJ45 cable to the Ethernet socket.

  3. Plug Ethernet cable to the Gateway MEC1.

  4. Plug adapter to the Gateway MEC1.

  5. Place Gateway MEC1 to the map through Map Editor or Deploy App using Serial Number (WARNING: currently this step is not supported. Please, report Serial Number and position of the Gateway via email to support@spaceti.com )

  6. Put the Sensor Gateway MEC1 in the assigned place or use wall mounts MEC2 to attach it.

  7. Check if the Gateway MEC1 is working after several minutes in the Papertrail log system SW1 (you can find more information on this in the Papertrail user manual).

Warning: Make sure that Sensor gateway is connected to the local network which does not block incoming/outcoming traffic - see “IT requirements above”.

2.3. Ethernet Sensor Gateway PoE

  1. Plug Ethernet cable of the PoE adapter to the Gateway MEC1

  2. Plug power cable of the PoE adapter to the Gateway MEC1

  3. Connect Ethernet RJ45 cable to the Ethernet socket

  4. Plug Ethernet cable from the socket to PoE adapter input connector

  5. Place Gateway MEC1 to the map through Map Editor or Deploy App using Serial Number (WARNING: currently this step is not supported. Please, report Serial Number and position of the Gateway via email to support@spaceti.com )

  6. Place Sensor Gateway MEC1 to chosen place or use wall mounts MEC2 to attach it

  7. Check that Gateway MEC1 is working after several minutes in the Papertrail log system SW1 (you can find more information on this in the Papertrail user manual)

Warning: It’s mandatory to use only PoE adapters that come included in the package with proper power output and connector. See the Sensor gateway datasheet for better understanding.

Warning: Make sure that Sensor gateway is connected to the local network which does not block incoming/outgoing traffic - see “IT requirements above”.

3. Functionality test

Even when there are no Spaceti sensors in the range of the Gateway it is possible to check that Gateway is working. In Papertrail it is enough to filter the Events by the Gateway Serial Number. Every 15 minutes hub is sending a special type of message that is displayed as Hub SHU0L2V100N.... keep-alive. Status byte: 0x00.

If you see this message for the specific Gateway, it means that this device is working correctly. Also, if you see several messages from different sensors that have a hub field filled with the Serial Number of Gateway you are checking right now, it means that this Gateway is functional.

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