What this feature does
Before the map opens in Kiosk Mode, visitors see a simple screen to pick a building and floor. This speeds up wayfinding, supports deep links via URL parameters, and auto-continues with the last or default selection after inactivity.
Quick highlights
- Pick building → floor before the map loads.
- Kiosk view remembers the last applied building & floor on the same device.
- Accepts URL parameters for pre-selecting a starting building/floor.
- Auto-closes after 30 seconds of inactivity and continues with sensible defaults.
- Data storage: Last applied selection is stored locally in the device’s browser.
Where you’ll see it
- Opening Kiosk Mode
- Refreshing a browser running Kiosk Mode
Visual walkthrough
Selection screen
When Kiosk Mode launches, users see the following Kiosk map configuration dialog:
Map view
After confirming, the map opens, centered on your chosen building & floor.
Inactivity & fallback logic (30-second rule)
If the selection screen stays open for 30 seconds with no user action, the dialog auto-closes. What happens next:
[Selection screen idle ≥ 30s] → auto-close
- Is this the first-ever kiosk launch on this device?
Yes → Apply first building + first floor → Open map
No → Apply last configured building + floor → Open map
Notes:
- “Last configured” means the most recently applied building & floor in this kiosk/device/browser.
- Clearing the browser’s site data/cache will remove the stored selection.
Example: Pre-select via URL
You can pass building and floor IDs to set the initial selection (used if provided):
/realtime-view/kiosk?building_id=102&floor;_id=132
- If the user chooses something else, their choice is applied.
- If the dialog times out (30s) with these parameters present and no past selection exists, the kiosk proceeds with the IDs from the URL as the initial selection for that session; on future sessions, the last applied selection takes precedence.
Use URL parameters to create QR codes or device bookmarks that open directly to a specific building/floor..
Changing selection later
At any time, open the Kiosk configuration and pick a different building/floor. The new choice becomes the last applied selection for this device.
Troubleshooting
The kiosk opens on the wrong floor
- Check if the device still holds an older last applied selection (local storage).
- Try applying the desired building/floor once; subsequent sessions will use this.
- If needed, clear the browser’s site data for the kiosk URL.
The selection screen keeps closing by itself
- This is expected after 30 seconds of inactivity. Interact with the dialog to keep it open.
My deep link isn’t used
- Confirm the correct parameter names: building_id and floor_id.
- Ensure the IDs exist and the kiosk user has access to them.
Accessing Help from the kiosk
A Help link in the Kiosk configuration dialog opens this article in the Help Center for quick reference.
FAQ
Does the kiosk share selections across devices?
No. The last applied selection is stored per device/browser.
What counts as inactivity?
No touches/clicks/keystrokes on the selection dialog for 30 seconds. After that, the dialog auto-closes and the kiosk proceeds with the fallback logic above.
Can admins set a default without touching the kiosk?
Yes, by launching Kiosk Mode with URL parameters as shown above. Users can still change the selection later.